Back of House Staff
In this course, your service staff team members will learn how to handle their assigned tasks and guests requests on both staff facing app and the OKKAMI CMS dashboard.
How to register for an account
The benefits of the guests from the app
Explore as a visitor
Explore as a guest
Quiz
Dashboard overview
Fulfillment details
Handle flow (Change status)
Escalations
Quiz
How to reply to guests messages and handle the Fulfillment requests
Quiz